INDUSTRY LEADING FAIRNESS
ESG in the cleaning industry
Cleaners are often at-risk employees from marginalised groups, including women, minorities and immigrants, and are often treated unequally and paid low-wages.
Treating everyone with fairness is crucial for business, and your cleaning service forms a major part of your ESG benchmarking. That’s why going beyond the bare minimum ESG benchmarks is at the heart of everything we do, empowering CMOS to deliver amazing, consistent cleaning, every time.
Fairness is very important to us here at CMOS, whether it’s dealing with our clients, our staff, or the environment, we want to ensure everyone is treated well!
Environmental
We have a number of initiatives to help do our part to treat the environment with fairness, including:
- Planting a tree for each new contract;
- Encouraging carpooling for staff;
- Using environmentally responsible cleaning products;
- Helping our clients reach their environmental goals.
For a number of our clients, we weigh their rubbish/recycling, and even manage worm farms at their sites!
If you’d like to know more about what CMOS does to differentiate ourselves, check out our Capabilities Statement.
Social
Socially we do our best to do right by our staff and community, some of the actions CMOS performs are:
- Paying the modern awards scheme to our cleaners;
- Having awesome staff incentives including weekly cleaner bonuses of supermarket vouchers, a monthly cleaner raffle with hundreds of dollars of prizes, quarterly and annual culture and values champions which includes a $1,000 travel voucher and $500 spending money, free flu vaccinations and other one-off incentives through the year;
- Volunteering for government employment audits to ensure we are doing everything correctly for our recruitment and payroll practices;
- Taking a strong stance on anti modern slavery.
Our cleaners say:
Get in touch!
Governance
Our lean management team forms less than 10% of our workforce. This ensures a highly responsive governance framework, meaning cleaners have a direct line of communication, all the way to the CEO.
- Our directors are heavily involved in day to day management and operations, living the CMOS values.
- Sending an Employee net promoter score survey every 4 months to employees, which provides a forum for feedback, issue raising etc.
- Maintaining an open door policy with all staff, where any team member can easily access the CMOS leadership team in person, at the office or via email and phone.